Hiring: Client Success Specialist - Part Time Fixed Term Contract at MRI Software

MRI Software is hiring a Client Success Specialist - Part Time Fixed Term Contract

Location: Wellington city, New Zealand

Description:

About The Role: As the Customer Support Specialist for OnLocation PPM, you will be a product expert and trusted advisor in guiding customers through various communication channels, including our support ticketing system (Salesforce), email, phone, and video conferencing. You will collaborate with customers in APAC to build strong relationships, ensuring that the customers fully utilize their OnLocation account. You will actively work to maintain the customer’s satisfaction and continued business by providing support and guidance throughout their customer lifecycle, ultimately aiming to increase retention and drive account expansion. The ideal candidate will be professional, self-motivated, proactive, and results-oriented, dedicated to delivering high levels of customer satisfaction through world-class customer success services. Responsibilities: Build and foster strong relationships with your portfolio of APAC ba

Learn More and Apply: https://app.resumeset.com/jobs/client-success-specialist-part-time-fixed-term-contract-64378/